Support
Need help with Memini AI? We offer email-only support. Write to us and a real person will get back to you — there is no phone line or chat channel to manage.
Contact us
Email: support@meminiai.com
This mailbox is monitored. We aim to respond within 30 days, and usually much sooner. Please include the email address associated with your Memini AI account so we can find it quickly.
Frequently asked questions
How do I cancel my subscription?
Memini AI subscriptions (Plus, Pro, and Max) are auto-renewable subscriptions billed through the App Store or Google Play. Cancel them in the store where you subscribed:
- App Store (iPhone / iPad): open Settings → [your name] → Subscriptions, select Memini AI, then tap Cancel Subscription.
- Google Play (Android): open the Google Play Store → profile icon → Payments & subscriptions → Subscriptions, select Memini AI, then tap Cancel subscription.
Cancelling stops future renewals. You keep access until the end of the period you have already paid for.
How do I delete my account?
You can request deletion of your account and all associated data from the web — no app required. See the Delete account page. It explains exactly what is deleted, what is retained, and the 7-day grace period during which you can cancel the request.
How do I export my data?
To request a copy of the personal data associated with your account, email support@meminiai.com from the address on your account. We will verify your identity and respond in line with the rights described in our Privacy Policy.
Legal entity
Memini AI is operated by:
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For our full provider details, see the Legal Notice.